FAQ
All You Wanted to Know And More
Do you ship internationally?
Yes, we're thrilled to offer international shipping to our valued customers worldwide! Our global delivery service allows us to share our creations with crochet enthusiasts everywhere. Typically, international delivery times range from 14 to 30 days, depending on your location.
To find out if we deliver to your specific area, please feel free to check during the checkout process or contact me via email shellsbabyb@gmail.com. We look forward to bringing our creations to your doorstep, no matter where you are in the world!
How long will my custom order take?
Each item has an estimated production time, please check product description and/or email for updates on your order. If you have any questions please do not hesitate to send us a message shellsbabyb@gmail.com
What is your return policy?
Unfortunately, we do not issue refunds for any of the products. However, in the rare case that you do have an issue or are unsatisfied, please do not hesitate to contact me via email, shellsbabyb@gmail.com
we prefer a happy satisfied customer and will strive to ensure your needs are met
Do you offer customisation options?
Yes, we offer customisation options for many of our products, such as including a name or initials on a blanket or creating a special design for a hat or stuffed animal. Please contact me for more information or use our online form
Which payment methods do you accept?
We accept payments via Wix Payments which offers a range of different payment methods including Visa, Mastercard and Paypal